Terms & Conditions

Terms and Conditions

Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the TrueBlue Rewards membership program, including all related services, content, and features, such as member giveaways (the “Service”). By using the Site, the Service, or purchasing a membership, you agree to these Terms and acknowledge that you have read and understood them.

Company Information

Name: TrueBlue Rewards
ACN: 13469879906
License: TP/04131
Website: truebluerewards.com.au

Eligibility and Membership

To be eligible for membership, you must be 18 years of age or older and legally reside in Australia. Membership involves purchasing an entry or subscription plan as outlined on the TrueBlue Rewards website. By purchasing a membership, you agree to these Terms and acknowledge you have read and understood them.

Membership Types and Benefits

TrueBlue Rewards offers two main types of access:

  • Single Entry Tiers: One-time access to the current giveaway only. Tiers include TrueEntry, TrueSelect, TruePlus, TrueVIP, and TrueRoyal. Each tier includes a set number of entries for the current giveaway.
  • Subscription Tiers: Ongoing monthly access with perks. Tiers include TrueElite, TrueInfinity, and TrueLegend. These include recurring entries, accumulating bonus entries, private community access, and premium member rewards.

Membership Fees and Billing

All membership fees are listed in AUD and are non-refundable after purchase.

  • Single Entry: One-time charge per draw.
  • Subscriptions: Auto-renewed monthly unless cancelled.
Members are responsible for keeping billing info up to date. We reserve the right to update fees or benefits with notice.

Member Giveaways

Members receive automatic entries into giveaways based on their selected tier. Each draw has 3 winners and is conducted randomly and fairly. Details (entry periods, eligibility, prizes) are available on our website and through email.

Entries into Giveaways

  • Single Entry Members: Valid for the active draw at time of purchase only. Entries do not carry over.
  • Subscription Members: Receive new entries each month. Unused entries accumulate while membership remains active.

Giveaway Limits

Each giveaway is limited to a maximum of 1,500 entrants. A total of 3 winners are selected in every draw.

Giveaway Cancellation

TrueBlue Rewards may cancel a giveaway if the required number of entries is not met. If cancelled, full refunds will be issued to all affected members.

Termination and Cancellation

You can cancel anytime through your account settings. Subscription cancellations stop future billing but do not refund past payments. We may terminate accounts for non-compliance or abuse of the service.

Intellectual Property

All materials, branding, and content on the TrueBlue Rewards website are protected by intellectual property laws. You may not reproduce or use these materials without written permission.

Disclaimer and Limitation of Liability

The Service is provided "as is." We do not guarantee availability or results. We are not liable for damages caused by delays, missed entries, or platform issues.

Governing Law and Dispute Resolution

These Terms are governed by Australian law. Disputes are resolved through binding arbitration under the Australian Commercial Arbitration Centre’s rules.

Amendments

TrueBlue Rewards may update these Terms at any time by posting changes to our website. Continued use of the service means you accept the updates.

Contact Us

For questions, contact our team via the contact page or email us at info@truebluerewards.com.au.

By purchasing a membership, you acknowledge and agree to be bound by these Terms and Conditions.