Privacy Policy
What Data Do We Collect?
Profile Information: When you register or purchase on TrueBlue Rewards, we collect your full name, email address, phone number, and date of birth. If you make a purchase, we may collect your billing address and payment details. If you win a prize, we may request your bank details to process your winnings.
Technical Information: We collect data about your device, browser, IP address, and usage patterns to improve performance and security.
Location Data: We collect your approximate location to ensure eligibility and legal compliance.
How We Use Your Personal Data
- Verify your age and eligibility to participate in giveaways
- Process payments and manage your membership (Single Entry or Subscription)
- Notify you about your account, prize winnings, or platform changes
- Provide customer support
- Monitor and improve site stability and security
- Enforce our Terms and prevent fraud or misuse
- Send optional marketing emails and SMS (if opted in)
- Facilitate fair and compliant prize giveaways
How We Share Your Personal Data
- Payment Providers: We use secure third-party platforms such as Stripe to process payments.
- Service Providers: We share data with cloud storage, communications, and technical support providers.
- Analytics Providers: Used to optimize platform performance and user experience.
- Legal Compliance: If required by law or necessary to enforce our rights, we may share your data with authorities.
- Business Transfers: In case of a business sale or merger, your data may be transferred with other assets.
What Data Can Other Users See?
If you win a giveaway, we may publicly display your first name, last initial, membership type (e.g., TrueEntry, TrueRoyal, TrueElite), and the prize you won.
Where Do We Store Your Personal Data?
Your personal data is stored on secure cloud servers, which may be located outside of your country. Where international data transfers occur, we ensure appropriate safeguards are in place.
Data Security
We use industry-standard security measures, including encryption and secure hosting. However, no system is 100% secure. Data transmission is at your own risk.
Data Retention
We retain your data as long as needed to provide our services and meet legal obligations. When data is no longer required, it will be deleted or anonymized.
Children
TrueBlue Rewards is for users aged 18 and over. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal data, contact us at info@truebluerewards.com.au and we will remove the data and terminate the account.
Changes to This Policy
We may update this policy at any time. We will update the “Last Updated” date and notify you via our website or by email. Continued use of our services indicates your acceptance of any changes.
Contact
If you have any questions about this policy, please contact us at:
Email: info@truebluerewards.com.au
Website: https://truebluerewards.com.au